Claims Investigation

Contestable Death Interviews

Getting the information you need to determine the validity of a death claim is crucial before making payment on a claim. ICS Merrill has the resources to conduct investigative interviews to determine if there was any existing past medical history that may have contributed to the death or to ascertain that there was none. We can also uncover the intentional or unintentional misrepresentation or omissions of facts on an application.

Conclusive Investigations
Information is usually derived from direct personal contact with the claimant/beneficiary, and follow-up is conducted with all case-related medical sources. Further contact may be made with medical examiners, employers, group insurance carriers, and occasionally neighbors and personal acquaintances of the deceased.

Once the cause of death has been conclusively established, the investigation is complete. The evidence you need to make the decision to pay or deny payment on a claim is at your fingertips.